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Patient Information

Your first appointment

To make your first appointment, you must have a referral from your GP, Optometrist or another specialist Doctor.

GP's, and Optometrist's referrals are valid for 12 months from the date of referral.

Medical Specialist referrals are only valid for 3 months from the date of referral.

If it's your first time seeing us, please allow up to 90 minutes for your initial consultation. We will usually administer eye drops when performing your eye tests which can take up to 2-3 hours for your vision to become clear again. We recommend that you organise for someone to drive you or pick you up after your appointment as it can take a while for your vision to clear. 

What to bring

Please make sure to have the following for your first appointment:

  • Your referral letter

  • Your current medications

  • Your payment method

  • Your Medicare card,  any relevant health care cards, pension card and private health card if any

  • Your prescription glasses if any

  • Your sunglasses


We have new patient appointments and all urgent referrals we aim to see on the same day by one of our specialists. Please call as soon as you receive your referral so we can book your appointment when we have our next suitable availability. 


We are a private clinic that offers the leading practices and standards in Ophthalmology and the highest patient care. Our reception staff will be happy to advise you of the consultation fee upon booking an appointment over the telephone. Fees for consultation along with other necessary forms will also be sent to you for your convenience upon booking an appointment.

Surgical fees are billed directly to the Health Insurance Providers.

Where out-of pocket co-payment are required which can vary depending on the type and complexity of surgery or procedure. Patients will be advised, in writing, after the consultation, the amount of gap payment. Fees for uninsured patients are advised by the accounts manager upon request.

Payment Options

Payment on the day of consultation is much appreciated. For your convenience, we accept a number of payment methods in the rooms, by post and online. 

These payment methods include:

  • Credit Card: VISA, Mastercard

  • Cheque or Cash

  • Electronic - EFTPOS, Pay Online (BPay)

There are a range of medical finance specialists who help fund medical procedures, some providers include:

  • Zip

  • Medipay

  • MacCredit

Early Release Superannuation
Patients may apply to Centrelink for an early release of superannuation funds to cover part or all of the costs involved. More details can be found on the Centrelink website.

If you chose to apply for this, three documents need to be lodged:
Completed application form - click here for more information
A letter of support from your General Practitioner
A letter of support from our clinic (we will provide this after your initial consultation)
Please note that processing time by Centrelink generally takes around 3 weeks, and allow a further 4-6 weeks for your superannuation fund to release the funds to your personal bank account.

Tax Rebate Scheme For Medical Expenses
A significant rebate can be claimed through your end of year tax return if you incur medical expenses over $2,000 during the one financial year. Anyone can claim the tax offset: there is no upper limit on the amount you can claim, however it is now income tested. The rebate is currently 20 cents for every dollar over the $2000 threshold.

There is no upper limit on the amount you can claim, and it is not means or assets tested. Because this is a rebate rather than a tax deduction, you can claim this from the ATO even if you do not pay tax. As always, also check with your accountant or financial advisor.

Because this is a rebate rather than a tax deduction, you can claim this even if you do not pay tax. It is claimed at question T9 on your tax return. As always, be sure to check with your accountant or financial advisor. Further details can be found by clicking here.

Our Locations
We have two consultation locations at Frankston & Rosebud to provide easy access to the latest ophthalmic treatment options.

Our Service
We always welcome your feedback on our service and encourage you to call us


Our friendly staff will always direct you to the appropriate locations once your referral is received at our main practice at the Spectrum Eyecare.


Please contact us and one of our friendly team will assist: 


Call: (03) 97833611


(03) 9783 3611


© 2022 All Rights Reserved | Spectrum Eyecare

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